This policy explains where we ship, how charges are calculated, and what to expect after placing an order.

Order processing

In-stock orders are normally reviewed and prepared within 1–2 business days, excluding weekends and U.S. federal holidays. Made-to-order, personalized, or pre-order products may show a different timeframe on the product page. Processing time is separate from carrier transit time.

Shipping destinations and rates

Available services and exact shipping charges are displayed before you place the order. We currently support U.S. delivery and selected international destinations. Free-shipping thresholds, where offered, apply to the merchandise subtotal after discounts and before taxes.

Estimated transit

Standard U.S. transit is generally 3–7 business days after dispatch. Expedited and international estimates are shown when available. Delivery dates are estimates rather than guarantees; carrier disruptions, weather, customs, and address issues can cause delays outside our control.

Tracking and delivery

When your order ships, we add the carrier and tracking number to your order record. Use the Track Order page or your secure order link. Risk of loss transfers as permitted by applicable law once the carrier confirms delivery. Contact us promptly if tracking shows delivered but the package cannot be located.

Address changes and failed delivery

Review the delivery address before checkout. Email support@fasttrack1nyinc.net immediately if a correction is needed. We cannot guarantee changes after fulfillment begins. Additional carrier charges caused by an incorrect address, refusal, or unclaimed package may be deducted from an otherwise eligible refund where permitted by law.

International duties

Unless checkout expressly states otherwise, the recipient is responsible for duties, taxes, brokerage charges, and other import fees assessed by the destination. Refusing a shipment does not automatically waive those charges.